We know what it's like to buy gear that doesn't do what it promised. Here's exactly where we stand.
Defects and misprints — we replace them free
If a print is off-centre, cracked, the wrong design, the wrong size from what you ordered, or the garment arrives damaged, that's on us. Email us within 30 days of delivery with a photo and we'll send a replacement at no cost. You don't need to ship the original back.
Sizing — exchanges within 30 days
If it fits wrong, we'll exchange it for another size within 30 days of delivery, as long as it's unworn and unwashed. You cover the shipping both ways. Check the size guide before you order and this usually doesn't come up.
Change of mind — no returns
Every item is printed for your order specifically, so there's no stock to return it to. We can't accept returns for change of mind, and we'd rather say that plainly upfront than bury it.
Lost in transit
If tracking says delivered and it isn't, or it stops moving for more than a week, tell us. We'll file the claim and sort it out.
How to start
Email us with your order number and a photo if there's something to see. No forms, no ticket system.